Payment & Policies
Method of Payment
You may pay with a credit card or debit card when you register. If this is not an option for you, please use the Coupon Code "INVOICE", and we will send you an invoice with the option to pay via ACH or check.
Withdrawals, Refunds, Partial Completion & Transfer Credit Policies
We allow participants to withdraw from the training and receive a full refund up to the day before a training begins. If a participant withdraws after attending any part of training, they will receive a voucher to attend our training offered at a different time that will work for them as long as this happens within the same year of the withdrawal. The participant will not receive a refund, and we do not give partial completion credit.​ This applies for all reasons a participant would withdraw including illness. The participant is not expected to to disclose their reason for withdrawal. We do not allow participants to transfer hours they've completed with another ICF Accredited organization towards our certification process. Hours with us also cannot be considered for transfer.
Ethics and Values
The Fostering Success Coaching Institute values and strives to cultivate a collaborative, strengths-based learning environment. We encourage active participation from students in order to create a dynamic space for learning that includes varied voices and lived experiences. Instructors are encouraged to prompt reflection and exploration among trainees while holding integrity to the ICF Core Competencies and values of coaching practice.
We expect our coaches to uphold the utmost integrity and ethical practice, including being consistent, trustworthy, responsible, and honest in their coaching. Given the nature of the client population we seek to serve, we strongly encourage coaches to be versed in concepts related to trauma and healing, adolescent development, and self-management strategies for their safety and the safety of their clients.
Complaint & Grievance Policy
We welcome all feedback, complaints & grievances. They may be submitted at the end of training using our feedback form, or they can be directed to our Senior Trainer, Dr. Jamie Bennett at jamie@ceterafl.org.
Diversity, Equity & Inclusion Statement
FSCI is an equal opportunity training. We celebrate diversity, inclusion, and representation. We are committed to creating an inclusive environment for all trainees. The Fostering Success Coaching Institute does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status in admission to, participation in, or receipt of the services and benefits under any of its programs and activities.